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Experience: 2–3 Years
Location: Noida
Department: Account Management

Role Overview

We are looking for an Account Manager to manage multiple brands across E-commerce and Quick Commerce platforms, drive business growth, ensure operational excellence, and maintain strong client relationships.

Key Responsibilities

  • Manage brand accounts across Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, BigBasket, and other platforms.
  • Drive monthly GMV targets and business growth through assortment, pricing, and visibility improvements.
  • Manage end-to-end account operations, including SKU onboarding, cataloguing, inventory, and PO management.
  • Monitor daily sales, DRR, stock availability, fill rates, and SKU-level performance.
  • Prepare MIS reports, business reviews, and growth plans.
  • Coordinate with brand founders and key stakeholders for business reviews, growth planning, escalations, and strategic decisions.
  • Build and maintain strong relationships with marketplace and Q-commerce channel POCs to drive growth and resolve operational issues.
  • Coordinate with platform teams for onboarding, escalations, and business development.
  • Work with advertising teams to improve sales, visibility, and ROAS.
  • Manage client communication, reviews, and escalations.
  • Coordinate with finance teams for invoicing, reconciliation, and outstanding payments.

Required Skills

  • 2–3 years of hands-on E-commerce / Quick Commerce experience.
  • Experience managing multiple brands and marketplace accounts.
  • Strong understanding of Amazon, Flipkart, Blinkit, Zepto, and Swiggy Instamart.
  • Excellent Excel, MIS, and data analysis skills.
  • Strong client management, communication, and presentation skills.
  • Ability to coordinate with founders, senior stakeholders, and channel POCs.
  • Ownership mindset with a focus on business growth and execution.

Key KPIs

  • Monthly GMV and revenue growth.
  • Inventory availability and fill rate.
  • SKU onboarding and assortment expansion.
  • Client satisfaction and retention.
  • Channel relationship management.
  • Operational efficiency and issue resolution.
  • Timely reporting and commercial closures.

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